If You Have Disputes


Process of Disputes

Let us know how we did and how we can improve our services



Process of Disputes Resolution


step1

1. Submitting a dispute or complaint

We can receive a dispute or a complaint through the available channels listed below
step 2

2. Reviewing

After submitting a dispute, we will review it in detail, then share with you the number of the dispute or complaint and how to follow up on it
step 2

3. Resolving

Our team will undergo the process of resolving the dispute of complaint in accordance to the laws of Saudi Arabia and in case the problem is not solved, it will be escalated to the right employee
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4. Response

We will contact you once the problem is resolved and let you know the answer according the official process

Do you have any concern?

Let us know how we did and how we can improve our services
emai:care@bayancb.com